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Privacy

Introduction

This website, controlled by Paul Taylor-Mills Theatrical Productions provides marketing information on theturbinetheatre.com. Paul Taylor-Mills Theatrical Productions is the Data Controller, for the purposes of Data Protection Law, when your personal information is processed as a result of your visit to this website.

We are committed to providing you with relevant information about, and control over, how we process your personal information.

This policy explains what personal information we may record, why we do so, how you may control the use of your information and how we protect your information. Details of your legal rights and how to exercise them are also set out below.

This policy was last updated on 26/05/2022. Any future changes to our policy will be reflected here.

Contacting us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed by email to generalmanager@paultaylormills.com

What Does This Policy Cover?
We process your personal information gathered on this website in order to tailor our marketing to your needs and to improve our website for future customers. The specific purposes for which we may process information, and the lawful basis on which we do so in each case, are set out below.

Tailoring this website to your needs
We want to make our website easy to personalise. We use preference cookies to store your preferences, such as website language selection, so that you do not need to make the same selections every time you visit our website. These cookies, stored by your browser on your device, will retain your preference choices [for 30 days, until you delete them]. We record your consent to store cookies when you first visit the site and click on the cookie notice, and we provide details of how to change your settings HERE Link

Improving the effectiveness of our website
We want to make sure that our website enables people to learn about the show and to book tickets and that the site meets the needs of our customers and is easy to use. To do this, we need to understand how people use this site, where they spend time and which pages they find less useful. We use Google Analytics platform to understand how you and other visitors use our website, for example recording in what order pages are visited and how long is spent on each, so that we may improve the website in future. [Google Analytics platform’s privacy policy may be found here]. We record your consent to store site analytics cookies when you first visit the site and click on the cookie notice. The lawful basis on which we process these analytics cookies is our legitimate interest in improving our website as we believe that the use of such cookies is not intrusive. Details of how to change your cookie settings so that you do not participate in our site analytics may be found HERE.

Data Transfers
The personal information collected while you use this website may be transferred to countries outside the European Economic Area (EEA). This may happen, for example, when the computer servers used to host the website or our advertising and marketing systems are located in a country outside the EEA. If we transfer your personal information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be appropriately protected.

Your rights
We want to be transparent about how we process your data and to ensure that you can exercise your legal rights:
To be informed – via this Privacy Policy which sets out how we collect and process data
To access your data – please contact generalmanager@paultaylormills.com if you wish to confirm what data we hold about you
To have your data corrected - please contact generalmanager@paultaylormills.com if you feel that data held is incorrect and want this rectified
To have processing of your data ceased - please contact generalmanager@paultaylormills.com if you wish us to cease processing your data without erasing it
To have your data erased – please contact generalmanager@paultaylormills.com to request deletion of data that we hold about you
To data portability – we process data only to personalise our services to you so do not consider it appropriate to pass your data to other organisations. Some banks and utilities offer facilities to switch accounts, but this is not applicable to our business.
To object to the processing of your data on the basis of legitimate interest or for statistical purposes – please contact generalmanager@paultaylormills.com, or amend your cookie settings.

Complaints
To exercise all relevant rights, queries of complaints please in the first instance contact generalmanager@paultaylormills.com
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.